We at NeuroCare Center are concerned about our patients and their care. Please take a moment to read through the important reminders listed below.
Please arrive 15 minutes before your appointment to allow time to check in.
Please be prompt for your appointment. If you are late, you may be asked to reschedule.
If you have a change in your health insurance, please bring your new insurance card with you. In order to bill your insurance correctly, you must provide us with accurate information.
If you must cancel or reschedule your appointment, please let us know at least 24 hours in advance. We have many patients who have been placed on cancellation lists. Missed appointments are unfair to these patients and to our doctors who try to be accommodating. If you miss two appointments in a 12 month period, you may be discharged from the practice.
When a prescription refill is needed, please allow at least 72 hours or three business days notice for the prescription to be filled. Be sure to have the name of the pharmacy, the pharmacy's phone number, the name of the medication and the medication dosage ready when you call.
Prescriptions for narcotics or stimulants cannot be called into the pharmacy: a written prescription must be picked up at our office. Prescriptions are available for pick up Monday through Friday 7:00am to 4:00pm. A picture ID and signature are required. Someone other than you may pick up your prescriptions.
Please be advised that our office charges a fee for the completion of forms. This fee must be paid prior to completion. Please allow 7 to 10 business days for the forms to be finished, Your physician is unable to complete these forms during your visit. Examples of forms include disability forms, BMV forms and FMLA.
In accordance with the Healthcare Reform Bill, this practice will be collecting the following information from our patients: the patient's race, ethnicity, and spoken language. Thank you for your cooperation.